Privacy Policy

Effective Date: 1st November 2024

At Thomas Lens (www.thomaslens.co.uk), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR).

Thomas Lens
Owner: Samuel George Thomas
Email: samuel@thomaslens.co.uk
Phone: 07983 944 581
Address: 4 Saint Stephen's Gardens, Twickenham, TW1 2LS, UK

We may collect and process the following information:

• Personal details: name, email address, phone number, postal address
• Project information: event dates, locations, shoot preferences
• Payment details: processed securely through our third-party payment providers
• Website usage data: IP address, browser type, access times, page interactions (via cookies)

We use your information to:

• Communicate with you about your enquiry or booking
• Deliver video and photography services
• Send invoices and process payments
• Improve our website and user experience
• Share updates or promotions (with your consent)

We do not sell or rent your personal data. We may share your data with trusted third parties only for the purposes of:

• Payment processing (e.g., Stripe, PayPal)
• File delivery platforms (e.g., WeTransfer, Google Drive)
• Legal or regulatory compliance, if required

Your personal data is stored securely and only accessible to authorized personnel. We use encryption and secure platforms to ensure your information is protected from unauthorized access, disclosure, or loss.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate data
• Request erasure of your personal data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at samuel@thomaslens.co.uk.

Our website uses cookies to analyze traffic and improve your browsing experience. You can manage your cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date clearly listed.

If you have any questions about this policy or your data, please contact:

Samuel George Thomas
📧 samuel@thomaslens.co.uk
📞 07983 944 581
🏠 4 Saint Stephen's Gardens, Twickenham, London, TW1 2LS, United Kingdom